Interpersonal skills: an overview
There are plenty of Models for Interpersonal Communication, which have value. I personally like to use the above model (refined through experience), where one decides how to communicate with colleagues, friends, family, children; based on the desired outcome.
If we want to motivate a child or team-member, there are several steps we can use before we deliver the message itself. There are other persuasive elements we can use to motivate a recent acquaintance to say, part with the phone number of his colleague. The idea is not to manipulate, but to truly engage him and his colleague in a win-win opportunity. Isn’t that how collaborative projects begin?
On the other hand, if we want to clarify study or work instructions, a feedback and clarification loop will be a better communication strategy. Listening skills have to improve too. Have you been in a situation where things got messed up because you thought the instruction was pretty simple; but not to the other person?
I surely have had several occasions like that. So I have learnt this communication model the hard way!
Posted on January 25, 2015, in Personality Test, Self Development, Uncategorized and tagged Interpersonal intelligence, Outcomes, Personality, Poll, self development. Bookmark the permalink. 1 Comment.